Support & Help Center
Support & Help Center
We are dedicated to supporting your cycle tracking and wellness journey. Below you will find quick answers to common questions and ways to contact our support team.
Frequently Asked Questions (FAQ)
1. How accurate are Full Stop cycle predictions?
Full Stop uses personalized algorithms that improve accuracy with every logged cycle. As you log 2–3 consecutive cycles, prediction precision reaches over 99% for period start dates and ovulation windows.
2. Is my health data private?
Yes, 100%. We encrypt all sensitive health records with AES-256 encryption. We never sell or share your personal health data with third parties.
3. How do I switch or restore my premium subscription?
Open the Full Stop app, navigate to Settings -> Subscriptions, and tap Restore Purchases to link your existing App Store or Google Play plan.
4. How can I delete my account and data?
Go to Settings -> Account -> Delete Account within the app, or send an email request to support@fullstop.today.
Need Direct Help?
Fill out the contact form on this page or email us directly at support@fullstop.today. Our customer care team responds within 24 hours.
Send Us a Direct Message
Have a question or feedback? Fill out the form below and our team will get back to you promptly.